NHTSA
CRASH OR INJURY RISK
23E089000
DECKED Recall (Nov 2023)
DECKED has issued a recall. Drawer System Brackets Not Secured Properly
What you should do
- Read the official announcement for what to do. Contact a dealer to arrange the free repair.
- Owners are advised to remove the brackets and CargoGlide unit off of their truck drawer system until they install the new brackets. DECKED will replace the brackets, free of charge. Owner notification letters were mailed in December 8, 2023. Owners may contact DECKED customer service at 1-208-806-0251.
What happened
Drawer System Brackets Not Secured Properly
Unexpected sliding or detachment of the CargoGlide unit can increase the risk of injury.
Recall facts
- Recalling firm
- DECKED
- Reason
- Crash or injury risk
- Units affected
- 200
From the official announcement
NHTSA 573 report · November 19, 2023
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23E-089
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : DECKED
Submission Date :JAN 24, 2024
NHTSA Recall No. :23E-089
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name :DECKED
Address :110 Lindsay Circle
Ketchum ID 83340
Company phone : 8060251
Population :
Number of potentially involved : 200
Estimated percentage with defect :100 %
Equipment Information :
Brand / Trade 1 :DECKED
Model :
CargoGlide to Drawer System Brackets
Part No. :A0100-XCGB-BLK
Size :NR
Function :Mounting
Descriptive Information :Brackets used to securely mount CargoGlide product onto DECKED Drawer
System.
The brackets are designed to have studs press-fit into the metal to support the
CargoGlide unit when extended. The brackets have holes that are slightly too
large and as a result, the studs can spin loose when tightened down and
potentially come loose and pull through the holes. If enough of the studs failed
and pulled through the bracket then the CargoGlide unit could come dislodged
from the Drawer System when loaded and extended beyond the tailgate which
would create a safety hazard to the operator, increasing the risk of injury.
This issue was discovered during product testing on 11/13.
DECKED is reaching out to all 200 customers that have purchased these brackets
to date to notify them of the safety hazard and instruct them not to use the
brackets and to take the brackets + CargoGlide unit off of the Drawer System if
they have installed in their truck. DECKED has made, tested, and approved a new
design of bracket that mounts properly; all customers will receive the brackets
free of charge.
Production Dates : OCT 01, 2…
Common questions
What is the danger?
Unexpected sliding or detachment of the CargoGlide unit can increase the risk of injury.
What should I do if I have this product?
Owners are advised to remove the brackets and CargoGlide unit off of their truck drawer system until they install the new brackets. DECKED will replace the brackets, free of charge. Owner notification letters were mailed in December 8, 2023. Owners may contact DECKED customer service at 1-208-806-0251.
Where can I find more information?
Read the official NHTSA recall announcement, or browse all current food recalls.