INFINITI QX30 Recall: Nissan North America, Inc. - Steering (Jun 2021)
Nissan North America, Inc. is recalling certain 2017 INFINITI QX30. Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint. A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
What you should do
- Read the official announcement before driving. If steering feels loose, heavy, or pulls unexpectedly, stop driving and arrange recovery. The repair is free.
- Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.
Check your vehicle
Compare the year, make and model on your vehicle against every row below.
| Make | Model | Model years |
|---|---|---|
| INFINITI | QX30 | 2017 |
What happened
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Recall facts
- Manufacturer
- Nissan North America, Inc.
- Vehicles affected
- 1,959
- NHTSA campaign
- 21V419000
- Severity
- High
From the official announcement
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 21V-419
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Nissan North America, Inc.
Submission Date :NOV 17, 2021
NHTSA Recall No. :21V-419
Manufacturer Recall No. : PG1CF
Manufacturer Information :
Manufacturer Name :Nissan North America, Inc.
Address :P. O. BOX 685001
Franklin TN 37068-5009
Company phone : 800-647-7261
Population :
Number of potentially involved : 1,959
Estimated percentage with defect :1 %
Vehicle Information :
Vehicle 1 :2017-2017 INFINITI QX30
Vehicle Type :LIGHT VEHICLES
Body Style : HATCHBACK
Power Train : GAS
Descriptive Information :No other vehicles are affected because the issue is unique to the vehicles specifically
identified through production records. The Daimler-supplied steering column is only
used on the INFINITI QX30 model.
Production Dates : DEC 20, 2016
- FEB 15, 2017
VIN Range 1 :Begin :NR End :NRNot sequential
Description of Defect :
Description of the Defect : Please see Daimler Defect Information Report #21V-229
Due to a deviation in the production process at the supplier, certain steering
shafts might not meet specifications.
FMVSS 1 :NR
FMVSS 2 :NR
Description of the Safety Risk :In this case, movement between the universal joint bearing and the bore hole
in the steering shaft might occur. Over time, this play could increase and lead
to noises and an imprecise steering feel. If the symptoms are not recognized
over a longer period, the bearing could separate from the universal joint and
the ability to steer the vehicle would be impaired, which could increase the
risk of a crash.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
The customer may experience noises o…
Common questions
Which vehicles are affected?
- 2017 INFINITI QX30
1,959 vehicles are affected.
What is the danger?
A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
What should I do?
Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.
Where can I find more information?
Read the official NHTSA recall announcement, or browse all current vehicle recalls.